Below are a few of the most common questions we receive from our beautiful community. If you have a question that isn’t answered here, please feel free to reach out to us at any time to ask – we love to help!

DO YOU SHIP WORLDWIDE?

No, unfortunately only in the USA. 

HOW DO I GET A REPLACEMENT LID AND/OR INFUSER?

You can order a replacement here. Be sure you order the correct one based on your bottle size (16.9oz or 17.9oz). https://bhavanabottle.com/collections/all

HOW LONG DOES SHIPPING TAKE?

Within the US, shipping takes 1-6 business days, depending on the shipping speed you choose.

Standard (FREE) Shipping: Arrives 2-4 business days in the Continental US. 10 business days for Hawaii and Alaska.

One Day Shipping: Arrives 1-2 Business Days in the Continental US.

Two Day Shipping: Arrives 2-3 Business Days in the Continental US. 

HOW MUCH DOES SHIPPING COST?

Within the continental US, we offer FREE standard shipping on all orders.

For quicker shipping speeds we provide different options so you can choose the shipping method that best suits your needs. Please see all your options when you check out.

WHAT IS YOUR RETURN POLICY?

If you believe your product is unsuitable for any reason, simply contact us within 15 Days of delivery, return the product to us in an unused, re-sellable condition with all parts and we will refund your product, minus the shipping cost.

We can not accept returns are after 15 period or for products that have been used. 

HOW DO I RETURN MY PRODUCT?

If you need to arrange a return or refund simply contact us at bhavanabottle@gmail.com.

 I HAVE QUESTIONS ABOUT HOW TO USE MY PRODUCTS…

We would love to help with that.  We have how to use and care for details written out on our Product Care Information Page.

Please feel free to reach out at any time to ask us more questions too – we love to help!

DO YOU OFFER WHOLESALE PRICING? 

Yes, we do!  You can find more detail about our Wholesale Partnerships here.